Washroom Consumable Par Levels for Multi-Floor Office Buildings
Write an on-floor par number so casuals refill instead of guessing.
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A day cleaner on a ten-floor Sydney CBD tower started Monday with empty jumbo rolls on two executive floors and a lift full of leftover weekend stock. The storeroom was not empty; the par levels were. Multi-floor offices fail when each floor is restocked by habit instead of by counted traffic and a written on-hand number.
What par level means
Washroom consumable par levels offices should state how many rolls or packs sit on each floor at the start of the day, plus a small cupboard buffer. Count traffic and dispenser capacity first, then set a restock route so casuals refill to that number. Empty dispensers are usually a par failure, not a purchasing failure.
Par is not "a carton somewhere in the basement". It is a visible on-floor quantity: for example, two jumbo rolls in a twin dispenser plus one sealed spare in the floor cupboard. When the spare is opened, that floor is already below par and belongs on the next run. This article does not repeat the format choice between jumbo, mini-jumbo and standard rolls; that comparison lives in the jumbo versus mini-jumbo guide. Here the question is how many of the chosen format sit on each floor.
Counting traffic
Start with occupied desks, visitor peaks and which floors host meeting rooms or end-of-day functions. A low-rise tenancy with 40 people does not need the same on-floor stock as a 200-desk floor with a boardroom wing. Walk the washrooms at 10:00, 14:00 and after 17:00 for one week and note which dispensers are already thin. Those timestamps beat a single "it always runs out" complaint.
Freshway lists Elyse Executive jumbo toilet paper as 2-ply rolls 300 m long and 9 cm wide, packed eight rolls to a carton. A 300 m jumbo roll holds far more than a domestic roll, so one opening of a twin dispenser can cover a busy floor if the second roll is staged to start when the first ends. Par still needs a spare, because two floors can empty on the same afternoon after a large meeting.
Buffer stock
Buffer stock lives in two places: a small floor cupboard and a building storeroom. The floor buffer covers same-day peaks; the storeroom covers delivery gaps. If casuals raid the storeroom "just in case", floors look fine while the building par collapses. Write a minimum storeroom quantity as well as a floor par, and count both on the same sheet.
For towel stock, Freshway lists Royal Touch multipurpose roll towel RT 66011 as 2-ply rolls 80 m long, 16 rolls per carton, which is 1,280 m of paper per carton (16 x 80 m). Use that carton maths when you set building buffer: three cartons on hand is 3,840 m, not "three boxes of towels" with no length attached.
Restock routes
A multi-floor route should travel with the lift pattern, not against it. Load the trolley for a block of floors, refill to par, and return empties on the same pass so the lift is not a separate trip. SafeWork NSW hazardous manual tasks, WorkSafe Victoria hazardous manual handling and WorkSafe Queensland hazardous manual tasks guidance all apply to how those cartons are carried: split the load, use the trolley, and keep spare rolls at waist height in the cupboard rather than on the floor of a shower.
Long routes also create fatigue, which is when casuals skip the top floors. SafeWork NSW fatigue guidance is the prompt to design a route that can be finished inside the paid window, not a heroic loop that only the permanent leading hand completes.
Spec dispenser capacities
Par is meaningless if the dispenser cannot hold the format you buy. Freshway lists the twin jumbo toilet roll dispenser (TJTRD) as a lockable holder for two jumbo rolls, made from high-impact ABS with a dark-blue transparent front so staff can see remaining paper without opening the cover. That sight-glass is part of the par system: a transparent cover turns "I think it is fine" into a glance check.
The Caprice jumbo toilet roll dispenser is listed as a wall-mounted ABS unit designed to house 300 m jumbo rolls. Pair it with the Elyse 300 m roll when a washroom only has space for a single jumbo, and raise the floor spare count because a single-roll dispenser has no in-unit backup. Freshway lists Elyse EP-2250 interleaved toilet tissue as 2-ply virgin pulp, 250 sheets per pack, 36 packs per carton, with single-sheet V-fold dispensing. Interleaved systems cut tailing and change the par unit from "rolls" to "packs behind the cover plus packs in the cupboard".
Logging runouts
A runout log is a date, floor, fixture and product. Three runouts on the same women's washroom after 16:00 mean the afternoon par is too low, not that "people waste paper". Review the log weekly and adjust that floor only. WorkSafe Victoria slips, trips and falls pages are relevant when empty towel dispensers push people to shake wet hands onto hard floors.
Training casuals
Casuals need a fill-to-par card, not a story about how the building "usually" works. The card should show a photo of a correctly loaded twin jumbo, the spare location, and the rule: do not open the storeroom carton if the floor spare is still sealed. NSW Health infectious disease control guidelines support keeping washrooms usable; an empty soap or paper dispenser undermines the hygiene the rest of the clean is trying to deliver.
Template sheet
| Floor item | Example par | Trigger to restock |
|---|---|---|
| Twin jumbo toilet paper | 2 rolls in dispenser + 1 spare in cupboard | Spare opened or transparent window shows a short roll |
| Single 300 m jumbo | 1 roll in dispenser + 2 cupboard spares | First spare moved into the dispenser |
| Interleaved tissue | Full pack in dispenser + 2 sealed packs | Only one sealed pack remains |
| 80 m roll towel | 1 roll on dispenser + 1 spare per washroom | Spare opened |
Those examples are starting points, not universal numbers. Raise them on event floors and lower them only after a quiet week shows unused spares. Browse toilet paper, paper towels, dispensers, paper washroom products and bins, urinals and mats when you align SKUs to the sheet.
Frequently asked questions
Is a full basement storeroom the same as a floor par level?
No. Par is the on-floor quantity at the start of service. A full basement cannot prevent an empty dispenser if nobody brought stock up.
How many spare jumbo rolls should a typical office floor hold?
Start with one spare per twin dispenser and two spares per single jumbo, then raise the number on floors that log afternoon runouts.
Do interleaved packs change how we count par?
Yes. Count sealed packs, not roll lengths. The EP-2250 is listed at 250 sheets per pack and 36 packs per carton.
What should casuals do if the floor spare is already gone?
Refill from the storeroom, log the runout against that floor, and leave a sealed spare behind so the next shift starts at par.
Why log runouts if we already restock every night?
The log shows which floors and which times the night par cannot cover. Adjust those floors instead of adding cartons to every cupboard.
Next steps with Freshway
Write the sheet for one tower, match dispensers to roll or pack format, then set floor par and storeroom buffer as two separate numbers. Review current cartons on the toilet paper and paper towel collections and check each product page before you reprint the casuals' card.
