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SHIPPING & DELIVERY

Pickups are available with prior arrangements only, please contact us before you come to the warehouse for pick up.

For residential deliveries we request an authority to leave goods in a safe place if customers aren't at home, so a re-delivery fee isn't incurred. To avoid any issues with delivery it is advised to specify a business address.  

ORDER VALUE FREIGHT COST - AU  FREIGHT COST - NZ 
$1 - $150 $14.95 max  **Contact us for pricing**
>$150  FREE SHIPPING*  **Contact us for pricing**

*chemicals & large-bulky items are excluded from free shipping offer 

DELIVERY*

  • Dispatch of goods is arranged through Freshway Cleaning Supplies
  • Bulk items or  Delivery to remote parts of Australia (TAS, WA, NT, SA)  may incur additional delivery cost
  • Cleaning chemicals and oversized parcels exclude FREE SHIPPING offer and attract additional freight cost
  • Please allow up to 7 working days for delivery, although in most cases delivery is within 1-3 days.
  • No weekend or after hours delivery available unless requested.
  • Freshway Cleaning Supplies is not directly liable for any loss, theft, or damage to any goods during the transit.
  • Replacements or repairs of items are sent by prepaid postage.
  • If problems do arise, please contact us, and we will endeavor to resolve any issues.
  • Large parcels won't be processed to delivery in PO BOX address
  • All parcels with be delivered with standard Road freight and authority to leave at premises unless otherwise specified. 
  • We can organise same day delivery for Sydney metro for additional fee

    Shipping & Delivery
  • Please see the above for shipping costs or contact us for further quote.
  • PICK-UPS ARE AVAILABLE with prior arrangements only!  Please contact us before you come to warehouse pick up.
  • Item will not ship until payment has been received in full.

Click & Collect:
Want to skip the wait and save on delivery? Select Click & Collect for free in-store pickup at our Arncliffe Location. Remember, this option is for pickup only. If you select it for delivery, we'll need to confirm your preferred delivery method and any associated charges before processing your order. Misusing this option to circumvent delivery fees can result in a delay to your order or cancellation.

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