1. How long does shipping take?
Standard delivery typically takes 3–7 business days depending on your location.
2. Is express shipping available?
Yes, expedited shipping options are available for urgent orders—please contact customer support to arrange. We can offer same day service for Sydney wide
3. Can I track my order?
Currently, we do not offer order tracking. For updates, please contact our team directly, and we’ll assist you with your order status.
4. Do you offer repair services for your machines?
Yes, we provide repair and servicing for vacuums, floor machines, and other equipment purchased from us.
5. What are your customer support hours?
Support is available Monday to Friday, 9 AM to 4 PM AEST.
6. Do you have a physical store I can visit?
Yes, visit us during business hours to see products and get in-person advice.